Settings

Return Policy

1. We ensure that our products reach you safely and on-time and currently don't accept returns. In case of queries please contact us with the details mentioned in the "Chat with Us" Section.

2. In case you receive damaged products, please contact us within 24 hours with images and we will resolve this.

3. We understand sometimes products don't meet your expectation and we will evaluate if we can offer returns at your location at an additional charge. In such cases, please contact us and we will evaluate and decide if we can offer returns at your location at an additional charge.

4. Returns if offered will be at a nominal cost for picking the product from your door step and delivering back to us. This cost will be communicated to you before processing returns.

Cancellation & Refund

1. Full refund if Order is cancelled before it is accepted by us.

2. No cancellation or refund if your order has been accepted or shipped.

3. We are totally committed to delivering your orders on time, however, if the order is cancelled by us you will get a full refund.

4. In case of additional queries, please contact us with the details mentioned in the "Chat with Us" Section.

Privacy Policy

Website: www.diobi.in

Business Name: Diobi Artificial Jewellery

At Diobi Artificial Jewellery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information

When you place an order, contact us, or create an account, we may collect:

Full name

Phone number

Email address

Shipping address

Billing address

Order details

Payment-related details (processed securely via third-party payment providers)

b) Non-Personal Information

When you browse our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Time spent on the website

Referral source

c) Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to improve website functionality, user experience, marketing, and analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders

To provide customer support

To communicate order updates, delivery status, and service messages

To improve our website, products, and customer experience

To send promotional offers, discounts, or marketing communications (only where permitted)

To prevent fraud, misuse, and unauthorized transactions

To comply with legal and regulatory obligations

3. Payment Information

We do not directly store your debit/credit card details on our servers.

All payments are processed through secure third-party payment gateways. These providers handle your payment information in accordance with their own privacy and security policies.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with trusted third parties only when necessary, such as:

Payment gateway providers

Courier and shipping partners

Website hosting and technical service providers

Marketing and analytics tools (such as Google Analytics, Meta Pixel, etc., if used)

Legal or regulatory authorities, when required by law

These third parties are permitted to use your information only for the specific services they provide to us.

5. Cookies Policy

Our website may use cookies to:

Remember your preferences

Improve website performance

Analyze website traffic

Show relevant advertisements

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no online transmission or storage method is 100% secure. Therefore, we cannot guarantee absolute security.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Withdraw consent for marketing communications

Ask questions about how your information is used

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites, social media pages, or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage you to review their privacy policies before sharing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Retention of Information

We retain your information only for as long as necessary to:

Fulfill your orders

Provide customer support

Maintain business and tax records

Comply with legal obligations

Resolve disputes and enforce our policies

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.

Any changes will be posted on this page with the updated Effective Date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Diobi Artificial Jewellery

Email: [email protected]

Phone:7907777685

Address: Rajapuram P.O., Kasaragod - 671532. Kerala.

Shipping Policy

At Diobi Artificial Jewellery, we are committed to delivering your jewellery safely and on time. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

1.Order Processing & Dispatch Time

All orders are processed and dispatched from our warehouse within 1–2 working days.

Orders placed on Sundays or public holidays will be processed and dispatched on the next working day.

Dispatch time may vary slightly during sales, peak seasons, or unforeseen circumstances.

2. Estimated Delivery Time

Delivery time starts after dispatch of the order.

All States (India):

Delivery within 6–8 working days after dispatch.

Note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or remote location serviceability.

3.Shipping Partners

We ship orders through reliable and trusted courier partners.

Courier partner selection depends on delivery location and service availability.

4. Order Tracking: 

Once your order has been shipped we will send you a tracking number

 You can also track your order our website or Chat with us.

5.Delays & Exceptions

Diobi Artificial Jewellery  is not responsible for delays caused by:

Courier company issues

Natural calamities

Government restrictions

Incorrect or incomplete delivery address provided by the customer

6. Address Accuracy

Customers are requested to ensure that the shipping address, contact number, and pin code are correct at the time of placing the order.

We are not liable for non-delivery due to incorrect address details.

Terms & Conditions

Welcome to Diobi Artificial Jewellery. By accessing, browsing, or placing an order on our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

These Terms & Conditions apply to all users, customers, retailers, and wholesalers accessing this website.

By placing an order, you confirm that you are legally capable of entering into a binding contract under Indian law.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Images

All jewellery products listed are subject to availability.

Product images are for reference only. Slight variations in color, design, or finish may occur due to lighting, photography, or manufacturing process.

Such variations shall not be considered defects.

3. Pricing

All prices mentioned on the website are in Indian Rupees (INR).

Prices may change without prior notice.

Wholesale or bulk pricing is applicable only when minimum quantity conditions are met.

4. Order Acceptance

Orders are accepted only after successful confirmation.

We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious activity.

Once an order is placed, it cannot be cancelled or modified.

5. Payment Terms

We accept prepaid and Cash on Delivery (COD) orders, subject to serviceability.

Payment must be completed before order dispatch in case of prepaid orders.

COD availability depends on location and order value.

6. Shipping & Delivery

Dispatch timelines and delivery estimates are governed by our Shipping Policy.

Delivery delays caused by courier partners, incorrect address, or unforeseen circumstances are beyond our control.

7. Cancellation and Refund/Return policy

Refunds, Return product handling, and adjustments are governed strictly by our Cancellation and Refund/Return policy.

Jewellery products are non-returnable and non-refundable in cash.

Approved claims will be adjusted in the next order only.

8. User Responsibilities

Users agree not to:

Provide false or misleading information

Misuse the website or attempt unauthorized access

Engage in fraudulent or unlawful activities

9. Intellectual Property

All content including images, logos, text, designs, and graphics are the property of Diobi Artificial Jewellery.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

10. Limitation of Liability

Diobi Artificial Jewellery shall not be liable for indirect, incidental, or consequential damages.

Our maximum liability shall not exceed the value of the product purchased.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts in Kerala, India.

12. Contact Information

For any queries related to these Terms & Conditions, contact us:

Diobi Artificial Jewellery

Website: www.diobi.in⁠

Email: [email protected]

• Diobi Artificial Jewellery,
• Rajapuram P.O., Kasaragod-671532.Kerala.
• Email: [email protected]
• Phone: 7907777685

At Diobi, we craft premium-quality artificial jewellery that blends timeless elegance with modern trends. Every piece is designed to make you shine — beautifully, confidently, and affordably.

Discover the sparkle that defines you! Diobi brings you stunning artificial jewellery collections with stylish designs, lasting shine, and unmatched quality — all at the right price.

TIPS TO TAKE CARE OF Your Jewellery

SIMPLE HABITS TO KEEP YOUR JEWELLERY SHINING FOR YEARS

1

KEEP IT CLEAN AND DRY

Wipe your jewellery gently with a soft, dry cloth after each wear to remove dirt, oils, and moisture.

2

REMOVE BEFORE ACTIVITY

Take off your jewellery before working out, swimming, showering, or using lotions, perfumes, and sprays.

3

AVOID CHEMICALS

Keep your jewellery away from harsh chemicals, such as cleaning products, chlorine, and cosmetics.

4

STORE IT PROPERLY

Store each piece separately in a soft pouch or jewellery box to prevent scratches, tangles, and tarnish.

5

CLEAN REGULARLY

Use mild soap and warm water with a soft brush or cloth to clean your jewellery gently. Rinse well and dry completely.

EXTRA TIP

Treat your jewellery with care, and it will keep your memories close and your style shining.